AllSync & AllDup

I've tried to change the protection mode with the Drop down in the File Protection mode, but it will not change the protection designation to let me delete the selected files. I have tried it with the check mark AND without the check mark. How do I fix this?

The checkmark indicates that the file protection is ON.
Remove the checkmark to turn OFF the file protection for a source folder.
With the next update a lock icon will be shown instead of the checkmark.

Thanks for the reply. However, I have already tried it with the check mark removed. This was stated in my prior post. How do I get the file protection to stop protecting files so I can delete them? Again, I've already turned it off.

We cant reproduce this problem here with AllDup v4.5.26. What AllDup version do you use?

Can you delete files in the search result without using the file manager?

Please try the follwing steps:

1. deactivate the file protection for all source folders
2. save the search result
3. exit AllDup
4. restart AllDup
5. load the search result

Does this help?

Post your log.

Unfortunately saving exiting and restarting did not work.

I'm wondering if it has to do with the "Main" search file and the "sub-files". I searched the main file and all sub-files. It seams like it deleted the pictures in the main file, but won't delete in the sub-files. If that's the case, is there a way to "un-protect" the sub-files post search? When in the File Protection pull down, I only get the main folder listed (per the attached pic). So I can't un-protect anything but the main file.

Thoughts?

Here is the Log.

I've run another search and this time, from the beginning added the other files to be able to select/deselect as protected. per the attached pic, you can see the pathway of the picture is the same as the pathway that shows a fold that is unprotected, yet it will not delete the file. I've also attached the log.

Any help to trouble shoot this would be appreciated.

M_Barz wrote: ↑01 Feb 2023, 01:20If that's the case, is there a way to "un-protect" the sub-files post search?

Protecting or unprotecting a source folder includes all files in the sub-folders too.
There is no need to add all sub-folders of the source folder to the source folder list.

Can you please save the search result and email it to me?
The two files shoud be named {search result}.asr4a and {search result}.ini4a and the files are stored in the sub-folder "data" in AllDup's application data folder. See options for the folder path.
Maybe i can reproduce the problem with your search result.

Hi, what was the outcome of this because I am facing exactly the same issue?

nikki@jensensa.com wrote: ↑02 Oct 2025, 17:48 Hi, what was the outcome of this because I am facing exactly the same issue?

Please post the log from the file manager.

06/10/2025 19:55:53 - INFO: Unable to detect VLC Media Player 32-bit version 3 on your system
06/10/2025 19:55:54 - --------------------------------------------------
06/10/2025 19:55:54 - AllDup 4.5.26
06/10/2025 19:55:54 - Search method: File name
06/10/2025 19:55:54 - Comparison method: Compare all characters of a file name
06/10/2025 19:55:54 - 1.Source folder: C:\Users\User\Desktop\Cloud Backups\Centralized All Docs
06/10/2025 19:55:54 - Option: Compare files from all source folders
06/10/2025 19:55:54 - Determine file count of all source folders...
06/10/2025 19:55:55 - File count: 7,255
06/10/2025 19:55:55 - Scan: C:\Users\User\Desktop\Cloud Backups\Centralized All Docs
06/10/2025 19:55:57 - Found 3,060 duplicates with a total of 17.45 GB inside folder 'C:\Users\User\Desktop\Cloud Backups\Centralized All Docs'
06/10/2025 19:55:57 - Scanned files: 7,255
06/10/2025 19:55:57 - Groups: 1,163
06/10/2025 19:55:57 - File comparison count: 7,255
06/10/2025 19:55:57 - Duplicates: 3,060 (42%) (17.45 GB)
06/10/2025 19:55:57 - Elapsed time: 00:00:03
06/10/2025 19:56:45 - --------------------------------------------------
06/10/2025 19:56:45 - Action 'Delete files' started.
06/10/2025 19:56:45 - Action 'Delete files' complete.
06/10/2025 19:56:45 - Files deleted: 0 of 9
06/10/2025 19:56:45 - Skipped files: 9
06/10/2025 19:56:45 - Files protected: 9
06/10/2025 19:56:45 - INFO: You can deactivate file protection in the search result in the menu bar under the menu item 'File Protection'.
06/10/2025 19:56:45 - Groups with all files selected: 1

I am logged on as administrator and the files are read-write. I also started the application as administrator. I have confirmed that the file protection has not been set in All Dup. So I am at a loss on what the problem is?

Please install the latest version of AllDup and check the log again.

What is the latest version so that I can ensure I have the latest one?