AllSync & AllDup

Hi,

I am receiving the error after running all sync:

ERROR: Winsock1_DataArrival: 40006 - Wrong protocol or connection state for the requested transaction or request

ERROR: SMTP: An error has occurred: The mail server didn't respond within the time-out period of 20 seconds. (Position=ConnectEmailServer)

The profile is running fine but the emails are not being generated.

any help is appreciated

thanks

It seems that you have an old version of the file MSWINSCK.OCX on your system: http://support.microsoft.com/default.as ... -us;319692

Hi,

Thanks for your quick response. I checked the article and I do have the later version of the file. Still getting that error message. Is there anything else that you can think of?

Many thanks

Can you send a Test Email via the scheduler options without any errors?

Yes I can

Well, if you can send a test email without any errors then it must be a problem with the email server at the time the task is running.

Try starting the task manually after sending successfully a test email. Any errors?

It seems to be working now. Although, over the past few days, it failed once. I will see what I can do cause it seems to be a problem with our email server at the time of the profile running as you mentioned.

Thank you for your help

Regards