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Source Folder Pop-up window missing

Posted: 19 Dec 2025, 21:44
by dlflemingos
When I try to add source folders the pop-up window is nowhere to be found (hidden/missing) and the process is essentially hung. When I kill the process there is an AllDup process still running, presumably the pop-up window.

Another version of this issue is on my laptop the pop-up window is minimized and behind all the other windows. When I close all the windows (a lot) it will appear. This is inconvenient but workable. The situation above makes AllDup not usable.

I wonder if the situation in the first case is the pop-up window is behind the main Window and I can't minimize it the main window and hence can't find the pop-up window.

I have v4.5.70. I have W11 Pro v25H2. I try rebooting, reinstalling and nothing helps. I have plenty of memory available as I have 64GB of Ram on my desktop and 32GB on my laptop. I do not have this issue on any of my other apps.

I love AllDup and need to run it, please help.

Re: Source Folder Pop-up window missing

Posted: 21 Dec 2025, 04:15
by dlflemingos
Anyone else? Hard to believe this is only happening to me.

Re: Source Folder Pop-up window missing

Posted: 23 Dec 2025, 02:52
by therube
If you're speaking of this, working here, but I'm on Win7.
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AllDup 4.5.70 - Select Folders dialog.png
AllDup 4.5.70 - Select Folders dialog.png (9.1 KiB) Viewed 479 times

Re: Source Folder Pop-up window missing

Posted: 24 Dec 2025, 07:19
by Administrator
dlflemingos wrote: 19 Dec 2025, 21:44 When I try to add source folders the pop-up window is nowhere to be found (hidden/missing) and the process is essentially hung.
I cant reproduce this problem using AllDup 4.5.72 with Win10 and Win11.
The folder selection window is always on the top of the main window.

Re: Source Folder Pop-up window missing

Posted: 24 Dec 2025, 07:24
by Administrator
i remember i had the same problem with a software on another computer and this tool helped me to get back the hidden window: Wherzit

Re: Source Folder Pop-up window missing

Posted: 06 Jan 2026, 06:17
by dlflemingos
I will try that.

I've noticed that the first time I try to add folders (after booting up) the window comes up once as a mini window very far from the main window. I can look for it and find it. The second time and all subsequent time, the window can't be found. My work around is to add folders by text input which works but not great when I want to add a bunch of folders.

BTW, the add folders feature normally works great, not sure why other programs don't do that.