I am unable to delete the duplicate files I have selected. I receive the following message:
"ERROR: The file '\\VAIO-LISAGIRL\Pictures\To File_Photos\Downloads\0221214820.jpg' couldn't be deleted: #5 - Access is denied. (\\VAIO-LISAGIRL\Pictures\To File_Photos\Downloads\0221214820.jpg) SetFA: #5 - Access is denied."
I get this same message regardless of the files I select for deletion. I get this message if I try to move the files to the Recycle Bin or move them to a folder. I am running the program as an administrator and I also followed the advice I found on a really old post....changing permissions for user. I have tried uninstalling/reinstalling the program, restarting computer, disabling Anti-Virus/Firewall software. I have searched the Help files and this forum as well with no luck. I am running Windows 8.1.
I love the interface/functionality of this program. It is straightforward, very customizable and user friendly and I am so frustrated that I can't eliminate my duplicate files. Any advice or suggestions would be greatly appreciated.
SetFA: #5 - Access is denied.
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Re: SetFA: #5 - Access is denied.
The error message "#5 - Access is denied" is the feedback from Windows. It means that the user of AllDup doesnt have enough rights to delete the file "\\VAIO-LISAGIRL\Pictures\To File_Photos\Downloads\0221214820.jpg". There is nothing AllDup can do if the user doesnt have enough rights to delete these files.
Re: SetFA: #5 - Access is denied.
I understand what the error means. I do not understand why I am getting the error. I have expert knowledge of computers and I understand the nuts and bolts of the Windows OS. I am the only user of the laptop and I configured all the settings and as the owner of the files, I have the necessary "rights" to delete them, so I cannot reconcile why I am getting the error message.
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Re: SetFA: #5 - Access is denied.
Open the folder path "\\VAIO-LISAGIRL\Pictures\To File_Photos\Downloads\" with the windows explorer at the same computer you use AllDup.
Can you delete the file "0221214820.jpg" manually without any error message?
Can you delete the file "0221214820.jpg" manually without any error message?
Re: SetFA: #5 - Access is denied.
Yes. Like I said....I know computers...hardware, software, operating systems, networking. There is something outside of the norm causing this error.