Critical Error: ALLdup Crash

English support for the software AllDup
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dec
Posts: 27
Joined: 14 Oct 2022, 13:19

Critical Error: ALLdup Crash

Post by dec »

i had to check several times to be sure it wasn't AudioDup app i was talking about, but it IS Alldup = in fact it just did it again now.

I have found that Alldup frequently just closes down after doing a match/search. the Alldup session just disappears w/o a 'sound' or any error

it SEEMS to be related to when it is NOT focussed, ie i am not actively watching the search happen, but that could just be co-incidence - although from memory it has never happened when i HAVE been watching a search,

and it is most aggravating because it is usually after i have been waiting for some time for the results of a large search and it finishes and then i see the session just closes.
therube
Posts: 322
Joined: 07 Nov 2012, 00:28

Re: Critical Error: ALLdup Crash

Post by therube »

Do you know if the search had completed before it disappeared?

What search parameters are you using?
Are you searching file meta-data, like exif data? If so, it might be coming across something it is not liking, & aborting?
dec
Posts: 27
Joined: 14 Oct 2022, 13:19

Re: Critical Error: ALLdup Crash

Post by dec »

Hi Rube.

because it happens consistently when it is NOT the focus/i am not watching, it is difficult to tell, but my impression is that it finishes, and the n just closes.

it is like it 'gets the huff' because no-one is paying attention. :-)

it NEVER happens as far as i can recall when i am actually watching session
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