Right click (Directory context menu) No longer appearing.

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Lonewolf3
Posts: 4
Joined: 17 Mar 2023, 16:39

Right click (Directory context menu) No longer appearing.

Post by Lonewolf3 »

Right click (Directory context menu) No longer appearing.

Since update 4.5.35 the directory right click icon does not show up anymore.
Have just updated to 4.5.37 and has the same issue.
I've been into the options and clicked it on and off and on again as this used to work but now it does not.
I've checked the context menu items to see if it was just un-checked but it's just not there.
Is there a reg fix to force then context menu to reset it?
Many thanks.
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Re: Right click (Directory context menu) No longer appearing.

Post by Administrator »

Uninstall AllDup and reinstall the latest version of AllDup again. Does this help?
Which Windows version do you use?
Lonewolf3
Posts: 4
Joined: 17 Mar 2023, 16:39

Re: Right click (Directory context menu) No longer appearing.

Post by Lonewolf3 »

Hi, I'm running windows 10 64bit and fully up to date.
I uninstalled and reinstalled and the problem still remains. the shellx reg shows that its there and registered. I also checked it with sysinternals autoruns64 and the context line is clearly there with some other entries from alldup and all checked to appear. However it still doesn't show up.
I also just did a clean install on my laptop and the issue seems to persist.
I've tested other right click entries and they all work fine. I don't see what could be blocking it. The only thing I haven't tried is adding it manually.
Thanks
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Re: Right click (Directory context menu) No longer appearing.

Post by Administrator »

We cant reproduce this problem here with windows 10 64bit.
The problem must be caused by something unique to your system.
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Re: Right click (Directory context menu) No longer appearing.

Post by Administrator »

AllDup4537win10x64contextmenu.png
Lonewolf3
Posts: 4
Joined: 17 Mar 2023, 16:39

Re: Right click (Directory context menu) No longer appearing.

Post by Lonewolf3 »

Hi, this has been bugging me for days. I did everything to find the issue thinking it was me.
so, I uninstalled it and went back to version 4.51 which I had on an old backup.
Installed it Hey presto menu appears every time, on all 3 of my pcs.
upgrade it to latest version, gone.
checked all the reg entries and they are there but do not show up. I've checked the group policy, no restrictions on the rightclickmenu.
checked the reg entry for same rightclick setting, reg key is fine set to 0.
Nothing has worked and my 3 pcs which are not all the same, and haven't got issues.
so this leaves me with 2 conclusions,
1 there is something wrong with alldup reg settings (they also look very different to all other context settings)
2 in Microsoft's latest update they have "fixed" something.
don't know if that helps but i'm hoping it does.

Many thanks
Lonewolf3
Posts: 4
Joined: 17 Mar 2023, 16:39

Re: Right click (Directory context menu) No longer appearing.

Post by Lonewolf3 »

Just tried 4.5,33 working ok
then 4.5.35 FAILED - NO MENU.
THEN 4.5.37 FAILED NO MENU.

so staying on 4.5.33 and removed check for update.
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Re: Right click (Directory context menu) No longer appearing.

Post by Administrator »

AllDup 4.5.37:

Please check if the files "config.xml" and "KuShellExtension64.dll" are present in the following folder: C:\ProgramData\AllDup
They are necessary for the windows explorer context menu.
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