Runtime Errors

English support for the software AllDup
phalanx380
Posts: 9
Joined: 01 Apr 2022, 23:35

Runtime Errors

Post by phalanx380 »

cant launch AllDup i get " Run-time error '0' " followed by " Run-time error '-2147221164(80040154)': Class not registered " then followed by " Run-time error '440': Automation error " yes Ive done all the basic stuff like sfc /scannow yes i have the latest version of windows and AllDup no its not a problem with my system this computer isn't even 2 weeks old.
therube
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Joined: 07 Nov 2012, 00:28

Re: Runtime Errors

Post by therube »

What version of Windows?
What version of AllDup?

If you download, AllDup Portable Edition, will that run?
https://www.allsync.biz/en_download_alldup.php
phalanx380
Posts: 9
Joined: 01 Apr 2022, 23:35

Re: Runtime Errors

Post by phalanx380 »

therube wrote: 02 Apr 2022, 00:07 What version of Windows?
What version of AllDup?

If you download, AllDup Portable Edition, will that run?
https://www.allsync.biz/en_download_alldup.php
if you dont know what the latest version of windows and AllDup is then you dont belong here i want to talk to the people that make this program not some random person.
therube
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Re: Runtime Errors

Post by therube »

Very well :-).
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Re: Runtime Errors

Post by Administrator »

Please try this: Download & extract the portable edition of AllDup to a folder on the dekstop. Start AllDup. Any error messages?
phalanx380
Posts: 9
Joined: 01 Apr 2022, 23:35

Re: Runtime Errors

Post by phalanx380 »

i get the same errors. and i get this error log entry "Err: 372 - Failed to load control 'ImageList' from VBCCR17.OCX."


Now: 2/04/2022 4:13:15 AM
App: AllDup 4.5.16
ExeInst: 2/04/2022 4:13:06 AM
IniCreate: 2/04/2022 4:13:14 AM
Modul: modMain
Func: Main
Line: 1290
Err: 372 - Failed to load control 'ImageList' from VBCCR17.OCX. Your version of VBCCR17.OCX may be outdated. Make sure you are using the version of the control that was provided with your application.
Path: C:\Users\phala\Downloads\AllDupPortable\AllDupPortable.exe
AppUp: 0:00:01
SysUp: 0:54:42
OS: Windows 10 (Build 22572) Version: 10.0 Build: 22572 ID: 2
64bit: True
IE: 9.11.22572
PhysRAM: 24,281.68 MB Free / 32,693.59 MB Total
MemLoad: 25%
RAM used: 28.88 MB
Pagefile: 26,041.00 MB Free / 37,557.59 MB Total
VirtMem: 3,917.48 MB Free / 4,095.88 MB Total
CPU: AMD Ryzen 5 5600X 6-Core Processor
Screen: 2560x1440xTrueColor (4294967296)
Portable: True
User: phala
Comp: PHALANX380
FormCount: 0
FormNames:
Apptitle:
Datapath: C:\Users\phala\Downloads\AllDupPortable
Admin: False
Errcount: 1
Lang: 9
Stop:0,0

why does portable have an error log and not the installed one? also i think i see a potential problem your program thinks i am on Windows 10 (Build 22572) but i am on Windows 11 (Build 22572) there is no Build 22572 for W10 its currently 19043 if i am not mistaken.
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Re: Runtime Errors

Post by Administrator »

why does portable have an error log and not the installed one?
They both have an error log. Check the app data folder.
also i think i see a potential problem your program thinks i am on Windows 10
This will be fixed with the next update.
phalanx380 wrote: 02 Apr 2022, 10:24 i get the same errors. and i get this error log entry "Err: 372 - Failed to load control 'ImageList' from VBCCR17.OCX."
Try to run the app with explicit admin rights. Maybe this fixes the problem.
phalanx380
Posts: 9
Joined: 01 Apr 2022, 23:35

Re: Runtime Errors

Post by phalanx380 »

i already tried Admin same errors pop ups and log i still have the installer for 4.4.0 and tried that version and that gives me a runtime error 35607 argument is missing.
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Re: Runtime Errors

Post by Administrator »

I re-tested AllDup with Windows 11 & the latest updates: no error at the start of the app.
It probably has something to do with your windows and/or software installation/configuration.

Screenshot - 02.04.2022 , 17_25_45.png
phalanx380
Posts: 9
Joined: 01 Apr 2022, 23:35

Re: Runtime Errors

Post by phalanx380 »

but theres nothing wrong on my end the computer is new i even did a clean install the only thing left on my end is a format of the main drive but i dont have second computer to do that.
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Re: Runtime Errors

Post by Administrator »

Maybe this helps:

1. open the AllDup subfolder "dep" and create the file "reg.bat"
2. edit the created file with notepad and enter these lines:

Code: Select all

set mypath=%~dp0
regsvr32.exe "%mypath%VBCCR17.OCX"
3. save the file and start the file with explicit admin rights to register the file VBCCR17.OCX on your system
4. start alldup
phalanx380
Posts: 9
Joined: 01 Apr 2022, 23:35

Re: Runtime Errors

Post by phalanx380 »

same errors. the error log keeps saying its out of date what version of the VBCCR17 file is it supposed to have the DSC for the file i have says version V3 SN:0095f9a4761c051f82a8f5a98491d3b663 signed ‎Wednesday, ‎23 ‎February ‎2022 1:23:37 PM.
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Re: Runtime Errors

Post by Administrator »

"Your version of VBCCR17.OCX may be outdated." and the file is definitely not outdated.

Did you get a windows popup message with a "file registered" confirmation after running the batch file?

I dont know why your windows installation have a problem with this file.
phalanx380
Posts: 9
Joined: 01 Apr 2022, 23:35

Re: Runtime Errors

Post by phalanx380 »

i got the registered confirmation even did it again and restarted the computer to let it load the register properly no change. i cant fathom what is going on i am not having any problems with other programs.
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Re: Runtime Errors

Post by Administrator »

I dont know why your windows system have a problem with this file.
Our tests with AllDup using Win11 are all ok and we have no reports from other users.
It must have something to do with your windows and/or software installation/configuration.
Please let me know if you find a solution for this problem.
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